Delivery
| Service Level | Price | Delivery Time | FREE For Orders Over |
| Royal Mail Tracked | £3.95 | 2 – 5 working days | FREE DELIVERY over £20 |
| Royal Mail Tracked 24 | £4.95 | 1-2 days (Mon-Sat) | |
| Interlink Express 24 – Guaranteed Next Working Day | £5.95 | 1 working day (Mon-Fri) |
ALL ORDERS are shipped in plain discreet packaging.
Payments on your card/bank statement are displayed as Ampay.
Same Day Dispatch
We endeavour to ship all orders the same day, if received Monday to Friday between the hours of 8am to 4pm. If your order is placed outside of these working hours it will be shipped the next working day.
Please note that during exceptionally busy times (including Christmas Holidays), while we endeavour to deliver our orders on time, delivery of orders may be delayed due to courier issues outside of our control.
UK Based Orders
Royal Mail Tracked Delivery – Delivery usually within 1 to 3 days. You can track your parcel online at www.royalmail.com using the Tracking Number we will send you after your order is despatched. However 10 working days should be allowed before contacting us if your order has not arrived (Royal Mail’s Terms & Conditions say they will accept claims for missing or lost parcels if your parcel is not delivered (or no delivery attempt) 10 or more working days (Mon to Fri) after the due delivery date).
Interlink Express 24 Guaranteed Next Working Day Service – Guaranteed to arrive Next Working Day – Monday to Friday. (With this service you will receive an email and/or text with an estimated hour time slot for delivery. You will also be given the opportunity to re schedule your delivery to suit you!).
Please note that if you order your products before 4pm on Thursday and select next day delivery (next working day service) then you should receive your order the next day (UK Mainland Only).
PLEASE NOTE: If you live in the Highlands area delivery may take longer than specified. Orders outside of mainland UK are unlikely to arrive next working day. Please allow 2-5 working days, depending on the destination. In case of adverse weather please check the Interlink and Royal Mail websites for possible delays.
Tracking your order
Your order will move through our system and once despatched you will receive an email confirmation. For Interlink Next Day & Royal Mail Tracked deliveries, your unique tracking number will be included in the email when we despatch your order.
Returns and Refunds
For more information, please visit our Returns and Refunds Policy